We will increase your income by 40%
The mobile app that will bring your hotel business to the new level, by increasing demand for additional services and by improving communication between staff and guests.
+40%
Increase in revenue from paid services
>100
Languages are available
+4500$
Savings in printed materials for 150 rooms
Hotel issues
Low demand for service
Guests are not informed of all services or do not use them due to possible problems when ordering: language barrier, absence of administrator, communication discomfort.
Reception - point of failure
Being forced waiting for the back-office staff at the workplace, mistakes with the clients, poor customer service - all can become the irrevocable point of no return for the guest
Loss of communication
Lack of alternative communication channels with the guest and ability to inform the guest in real time.
Dissatisfied clients will not be back
Only 1 out of 10 clients would express their dissatisfaction, the rest will never visit your hotel. We record the real feedback, provide analytics allowing you to improve the quality of service.
Language barrier
Foreign guests are under pressure while ordering additional services thus do not use them.
Any service in your smartphone
Through the convenient mobile app with the clear interface we offer our client the ability to order any service of the hotel: from transfer to changing of the pillow in your room. Tell us about your problem and the online-administrator HotApp will solve it!
Full information about the hotel
The app provides the hotel guests all the necessary information: from the description of the hotel and navigation to appealing videos and reviews, which simplify the search of information and allows to highlight facilities of the hotel
Innovative review system
We have created a system which allows the guest to leave reviews in real-time and promptly notify staff about possible issues and wishes. We improve the speed of response to increase the loyalty of customers.
In order to increase the demand on additional services HotApp offers a full scale of services of the hotel with description, price and quick ordering system.
Food and drink order at the hotel
Guests can order food to their room on their own, while in the hotel or in advance - while they are still out, so that your kitchen works effectively and in comfort mode.
Booking of SPA and medical services
Hot App provides an opportunity to quickly book SPA and medical services at any time.
Booking of conference hall
If necessary, guests can choose a conference hall and use its space by booking the time in advance via the app.
Hotel personal services
We update the functions of the app for the services presented in the hotel price list to help highlight the advantages and announce the possibilities
Back office with Kanban technology
The app allows the team of the hotel to optimize the work and to automate many tasks. We help to form analytics, taking into consideration important indicators, so that you can work more efficiently and profitably.
Time saving
We spare our guests from long waits and queues, we simplify the communication with staff at each stage of their stay at the hotel.
Language barrier
Guests don't experience stress by communicating with staff and can fully use the application in native language.
Service awareness
Guests efficiently receive information in any convenient way at any time, so that you can save on prints and flyers.
Hot App allows guests to solve several problems:
Communication
Guests get the opportunity to decide on service at a pace that is comfortable for them and instantly share the wish or report an issue, avoiding unnecessary communication.
What it solutions are we integrated with
FAQ
At the moment we are integrated with Edelweiss.
Integration with 5 more systems is planned during the year.
Integration with 5 more systems is planned during the year.
We will send special notifications to your employee's messenger, and this order will also be displayed in the employee's personal account with an audible signal.
Employees receive only those notifications for which they are responsible. We will also set up the work schedule of your employees so as not to disturb them on weekends.
If your employees miss orders, we will notify your manager about it.
Employees receive only those notifications for which they are responsible. We will also set up the work schedule of your employees so as not to disturb them on weekends.
If your employees miss orders, we will notify your manager about it.
At the moment, there is a translation of the interface into Russian and English, in addition, we support automatic translation into 106 more languages using Google Translate.
Contact us
Feedback and support
Write to us
Send a message or ask a question
